https://www.emiliadesign.me/about daily 0.75 2021-05-30 https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600657528958-OP2KA6B2OX1FMCXAR9IL/Moiiii.jpg About - Hello! Thanks for stopping by and taking the time to see my work. I began my design journey in 2018 with General Assembly’s full-time UX bootcamp. Previously, I worked at nonprofits and humanitarian organizations in fundraising. I have experience in product design, service design, and agile methodologies. I love educating teams on design methods to create user-focused products and services. Feel free to reach out about freelance or full-time opportunities through LinkedIn. For the full story on how I ended up working as a designer, check this out. https://www.emiliadesign.me/work daily 1.0 2021-08-27 https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1601135114920-IN9LOCO1Z6KLDH91SHHI/Artboard.png Work https://www.emiliadesign.me/work/kappa-alpha-theta monthly 0.5 2021-08-17 https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1629376053783-V5U9D0625ZEQKTOTD8CC/KAT+Overview.png Work - Kappa Alpha Theta - Kappa Alpha Theta A strategy to help set up young alumnae for financial success after graduation. Solutions included changes to the existing foundation website, a mobile app for alumnae to connect, and a post-graduation support group called Soaring Kite Society. https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600648618142-RF8VU4M57V3HQ7UEJAQT/IMG_5725+%281%29.jpg Work - Kappa Alpha Theta A focus group with college students at American University in Washington, DC. https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600649850850-1HNNW8ERU6XQ7N18AZLT/Screen+Shot+2020-09-20+at+8.52.47+PM.png Work - Kappa Alpha Theta Affinity mapping interview responses https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600651952194-3G41TMZMKBKF6MH12BMB/Screen+Shot+2020-09-20+at+9.31.02+PM.png Work - Kappa Alpha Theta https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600652040585-0MFO8VNWV0RHDIYC87AU/Screen+Shot+2020-09-20+at+9.31.25+PM.png Work - Kappa Alpha Theta https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600653154931-WRZ2AW34Z6MNR5CT27N7/Journey%2BMap%2BCurrent.jpg Work - Kappa Alpha Theta https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600778312974-887VEBMD5MBE9WXJMAVS/Screen+Shot+2020-09-20+at+9.42.29+PM.png Work - Kappa Alpha Theta https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600649955414-UI1BLX5M3U3K3LPSMAUQ/Screen+Shot+2020-09-20+at+8.58.18+PM.png Work - Kappa Alpha Theta https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1630029450746-YOJCZGVAYZ1OYUNIHV4H/image+2.png Work - Kappa Alpha Theta https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600653298515-Z0S35YQE7MXSGIX4Q590/IMG_5767%2B%282%29.jpg Work - Kappa Alpha Theta https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600653318885-QPM1JOLMO52M7TNW19J9/Screen%2BShot%2B2019-02-18%2Bat%2B10.14.21%2BPM%2B%281%29.png Work - Kappa Alpha Theta An early prototype of Theta Connect in Sketch. https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1630030770712-USQVABO7ZKAFJRCS234C/KAT+Overview+2.png Work - Kappa Alpha Theta https://www.emiliadesign.me/work/army-peo-eis monthly 0.5 2021-08-25 https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1629902246679-RULW9JJHB5Q41GJ49OK8/PEO+EIS+hero.png Work - Army PEO EIS - PEO EIS A redesigned website for the U.S. Army’s IT division from an outdated version that was not responsive. In addition to an updated website, the brand was improved to better communicate what PEO EIS is and their work to the general public and government stakeholders. https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600725328132-VUOCFNFC29RLSCQB372M/army+audit.png Work - Army PEO EIS Image from initial visual audit across PEO EIS branding and properties. https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600724744013-ZK01PPOO00MU4ZCT72II/army+persona.png Work - Army PEO EIS Ecosystem map and empathy map for the Business Development Professional audience. This was output from a stakeholder session where we narrowed down and built understanding of the primary audiences for the website. Other personas included Soldier, Acquisition Professional, and Media Representative. https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600725927826-2D3M01L5HJYZ3S4V5Z7B/image-asset.png Work - Army PEO EIS Based on discovery themes, we developed mobile-first user flows that could help our audiences. These mobile screens are drawn in an InVision Freehand board. https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600726818412-DT8O4L13JDUBHQDF6RDS/army+desktop.png Work - Army PEO EIS Early version of the site as a clickable InVision prototype in desktop and mobile https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600726842885-GQWXBV275AMREGUE39L2/army+mobile.png Work - Army PEO EIS https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600726942952-HQ91PP2CEKH16ILZ0WY5/army+testing.jpg Work - Army PEO EIS - Validating designs with user testing Here I am conducting a usability test of a mobile prototype with a defense acquisitions professional. https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600727772221-KLUJCW9FSB5AN0T5SLS0/army+inspo.png Work - Army PEO EIS Mapping potential site architecture options. https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600727749127-5XVCBZTZJAYLF47BZARG/army+sticky.png Work - Army PEO EIS Sorting PEO EIS divisions and org structure into Mission Area buckets. This structure ultimately informed the final information architecture on the live site. https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600727925096-RLUILV0T6IB36AO9LJ0D/image002.png Work - Army PEO EIS Draft of PEO EIS products and services https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600728553554-AXR5RW85VNSZ6QL4H6AV/image003+%281%29.png Work - Army PEO EIS Draft site map https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600728583074-7FJ356HZPZIO2MRV16DS/image001.png Work - Army PEO EIS Outline of org chart structure based on client feedback. https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600728947503-OEIY504QK236308BNXN6/army+final.png Work - Army PEO EIS PEO EIS photography guidelines in the site brand guide https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1600728819514-0XA24TOPHZ87YYXPGL4X/www.eis.army.mil_.png Work - Army PEO EIS https://www.emiliadesign.me/work/project-four-867t6 monthly 0.5 2021-08-17 https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1629902678468-ACH01WDX4MFTSGQARJUP/DC+311.png Work - Washington DC 311 - DC 311 A service design project aimed to better understand the needs of ward 7 residents in Washington, DC. Based on resident feedback the team determined usability improvements were needed to the DC 311 website, an advertising campaign informing residents of city services, and a 311 advocates program in partnership with Ward 8. https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1632174448701-PCT2NSIBFDH97H0GKWU2/DCWards.jpeg Work - Washington DC 311 https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1632175581669-RA6A3SK64M6XF58WJUQB/IMG_5666.jpg Work - Washington DC 311 - Make it stand out Francis A. Gregory Library in ward 7 https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1601127397949-115BSJQMO1OYXXGHX5W1/DC%2B311%2BInterview%2BStats.png Work - Washington DC 311 https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1601128216479-H8UE7PAC0JLWZWB572BU/Persona+3.jpg Work - Washington DC 311 https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1601128234393-2F2WIT1EXYJPDD3BMFE4/Persona+2.png Work - Washington DC 311 https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1601128250407-LSHL4WN6WXJBWX8K9JFS/Persona+1.png Work - Washington DC 311 https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1601128462383-FWJNP4U6FXX976R1Z8TU/311.png Work - Washington DC 311 https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1601128584750-LPSJ4EFSLW0GJDLKNLG4/311+journey.jpg Work - Washington DC 311 https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1632176746409-WBHL4TVSOVOHIVSC9S5K/Screen+Shot+2021-09-20+at+6.24.28+PM.png Work - Washington DC 311 Our final concept from this exercise included features from other city 311 sites along with the services DC residents found most urgent. https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1632176716639-80I3QKTNSEPA8IBAPH2U/Screen+Shot+2021-09-20+at+6.24.19+PM.png Work - Washington DC 311 A design studio exercise helped us develop the initial wireframe for the website homepage. https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1632177112230-NFOPL4HXFFIURVTMO6YQ/0_1PLnpPtyZ-m6ql5s.gif Work - Washington DC 311 - Make it stand out User completing a test on the 311 paper prototype https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1601129891947-AJ9C1DBBINGJJ1XTMEJC/Desktop+311.png Work - Washington DC 311 https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1601127681364-1E13Y4T88CT57U024YNU/IMG_5685+%281%29.jpg Work - Washington DC 311 Each column of notes represents a single subject and their responses. https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1601127688120-LM5IZIQU1PQ0ECLCQ9SA/IMG_5694+2+%281%29.jpg Work - Washington DC 311 Identifying the most urgent needs across the city and grouping them by theme. https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1601127688992-6M5N279C7SS5M096XTGB/IMG_5696+2.jpg Work - Washington DC 311 How residents access DC government services based on interview responses. https://www.emiliadesign.me/work/resiliencelinks monthly 0.5 2021-08-17 https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1630010115202-PM6A240PLCUPZYX6NH9S/RSL+Overview.png Work - Resiliencelinks - Resiliencelinks A website containing best practices, research studies, and toolkits on preparing global communities to withstand crisis. Extensive user research allowed the team to better understand the needs of humanitarian professionals and how a redesigned website could meet their needs. https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1630013495280-EMA7IL6M9ZY79XQ4YL5Y/Persona_+Mission+Staff+%28FSN%29+%281%29.png Work - Resiliencelinks Persona for a foreign service national employee https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1630013546286-XLS1KCOZDSEC0XPNEZ42/ResilienceLinks+Design+-+Courtney+%281%29.jpg Work - Resiliencelinks Stakeholder map https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1630013992782-8FFM3JIK50XPCNN8CDAG/ResilienceLinks+Design+-+Competitive+Matrix+%281%29.jpg Work - Resiliencelinks - Make it stand out Competitive analysis of similar sites https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1630011743908-384QO8ILHNJBDJ2FXDLD/web.archive.org_web_20200510064830_https___resiliencelinks.org_.png Work - Resiliencelinks - Old Resiliencelinks home page The old Resiliencelinks home page https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1630014298261-CWILSQIG5Z6Y1WH4CTC8/Screen+Shot+2021-03-04+at+10.44.44+AM+%287%29.png Work - Resiliencelinks Map of interview participant locations around the globe https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1630023221761-233651ETKMBLISFY84E6/Screen+Shot+2021-02-18+at+4.20.42+PM+%283%29.png Work - Resiliencelinks https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1630022771873-0BYDYVBY14JA6QU5EKQ1/Screen+Shot+2021-08-26+at+8.05.58+PM.png Work - Resiliencelinks https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1630024712598-L7JMV01LDTY1T1E5OJGG/Training+Listing+Page.png Work - Resiliencelinks https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1630025066234-Z99O6Z2Z33APZ12UG0ZL/Learn+%26+Share+Page.png Work - Resiliencelinks https://images.squarespace-cdn.com/content/v1/5f67dfeb5a92157dd1846b3f/1630025496511-XX4Y7GW6P9ZHJ073CME6/Screen+Shot+2021-03-22+at+5.36.14+PM+%281%29.png Work - Resiliencelinks